Hometown Pizza caters to its customers

Published on Tuesday, 19 November 2019 16:19


BRISTOL - It’s customer-first at Hometown Pizza, says owner Lumbar Pack, who has been serving up thin-crust New York-style pizza and a host of other fresh menu options for eight years in Bristol.

Hometown Pizza is a family-owned business, which also has locations in Prospect, Terryville, Thomaston, Wallingford, Litchfield and Southbury, all owned by members of Pack’s family. For Pack, it is more than just the family business; cooking has also been his life-long passion.

“I have always enjoyed cooking food,” he said. “We have a good crew over here; we all get along, everybody helps out and everybody enjoys what they’re doing. When we see people coming back for a second or third time, everybody gets happy. We have a strong group of regular, long-time supporters.”

Pack said that customers enjoy that everything is made with consistent quality and fresh ingredients.

“Our pizza tastes the same as it did all the way back when we first opened,” he said. “We have never compromised on the quality of our pizza. It tastes just like it does at all of our other locations.”

Two of the most popular pizzas, Pack said, are buffalo chicken and Florentine. However, the menu has also expanded to include things different customers have asked for over the years, such as Cajun chicken pizza.

“We have a big menu,” said Pack. “We also make salads, appetizers, wraps, grinders, wings, pasta and seafood dishes. There is a wide variety. If the customers ask for something, we make it.”

Pack added that when a new customer stops in, his staff will sometimes make them a few extra things on the house to give them a positive experience and encourage them to come back.

As the nature of the restaurant business has changed over the years, with many customers ordering through mobile phone apps, Hometown Pizza has now connected with “Slice,” a food ordering app which caters to independent pizzerias.

“We started last month and it has been working out good,” said Pack.

For more information on Hometown Pizza, call 860-589-1208 or visit hometownpizzaofct.com.

Brian M. Johnson can be reached at 860-973-1806 or bjohnson@bristolpress.com.

Posted in The Bristol Press, , General Business, on Tuesday, 19 November 2019 16:19. Updated: Tuesday, 19 November 2019 16:21.