BRISTOL - Quinoco Energy Services, founded in 1877, has been able to remain successful for so long thanks to a policy of putting the customer first, said President Don Phillips.
“We only hire the best people who are courteous and who you are comfortable inviting into your home,” said Phillips, who has been with Quinoco for 43 years. “We respond quickly to any concerns and the turnaround for our repairs is fast. The products we sell are only high quality.”
Quinoco has a location in Bristol at 289 Terryville Ave. as well as other locations in Farmington and Torrington. The company employs 30 people and recently added a new propane terminal at one of the Torrington locations to increase their storage capacity. If something goes wrong, Phillips said that Quinoco can respond to customer needs at any hour seven days a week.
The full-service fuel and HVAC energy company serves customers throughout western and central Connecticut. Their inventory includes high-grade heating oil, diesel fuel, kerosene and propane, plus heating and cooling equipment. They also provide tune-ups and maintenance equipment installation and service plans, as well as ultrasonic tank inspections for heating units. Customers can also schedule cleaning of their units with the company.
At this time of the year, Phillips said that AC unit tune-ups and unit upgrades are very popular.
“Tune-ups should be done annually,” he said. “It’s so important - if you don’t it could lead to leaks in your house and if you do, your unit will end up using less electricity and saving you money.”
Phillips said that when customers come to Quinoco, he makes sure that they are taken care of right.
“We will make sure that your system is operating safely and efficiently and if you call us, you can talk to me personally,” he said. “We answer our phones directly here.”
Quinoco’s Bristol office can be reached at 860-583-4609. For after hours or emergency calls, call 860-678-5622.
Brian M. Johnson can be reached at 860-973-1806 or firstname.lastname@example.org.