SOUTHINGTON - Hartford HealthCare executives say that the new Family Center on Queen Street, intended to expand local access to care, has seen much higher than expected use and still has room to grow.
A tour of the center, at 462 Queen St., was conducted Thursday morning by James Shiner, director of planning and business development for Hartford HealthCare’s Central Region, Gary Havican, president of Hartford HealthCare’s Central Region and Tina Varona, manager of Hartford HealthCare’s news service.
“This center first opened in November with our primary care, endocrinology and rehab and soon after many other services started coming in,” said Shiner.
“We responded to the needs of the community and it’s great to see the reception we’ve received,” said Havican. “The community has been involved in every step of the conversation. We asked questions, listened to what they needed and it has had an impact. Health care facilities across the board have been focused on creating improved accessibility.”
Shiner said that, according to initial numbers, the Hartford HealthCare Family Center has experienced tremendous growth in visitors and patients.
“Our rehabilitation center has seen twice the projected patient volume,” said Shiner. “Our neuroscience institute has seen 140 new patients. In January and February, our Bradley campus saw only six fewer visitors, while the Family Center brought in 800 new people. These are people coming in for services that they would have previously had to travel out of town for. They wouldn’t have used the Bradley campus.”
Shiner said the center has 9,000 square feet available on the first floor and 3,500 on the second available for expanded services.
“We are working with private physicians and Hartford HealthCare physicians to bring them into the center,” said Havican. “We are currently using about 60 percent of the space available on the first floor. Our second floor is 50 percent booked.”
The HartfordHealthCare Family Center houses the Hartford HealthCare Center for Healthy Aging on its first floor.
On the second floor are the Hartford HealthCare Ayer Neuroscience Institute, the Hospital of Central Connecticut Rehabilitation Network and a session space for bariatrics, colorectral, dermatology, gastrointestinal, neurosurgery, medical weight loss, general surgery and nephrology.
The third floor includes Hartford HealthCare Medical Group Endocrinology and Hartford HealthCare Medical Group Primary Care.
For more information, call 860-621-6704 or visit hartfordhealthcare.org/locations-partners/family-health-centers/southington.
Brian M. Johnson can be reached at 860-973-1806 or firstname.lastname@example.org.