The Pines at Bristol helps you get back home

Published on Tuesday, 25 February 2020 16:35
Written by Staff

The mission of the Pines at Bristol is to get you back home.

With the latest in techniques and treatments, they cater to the needs of each individual with customized therapy. They are a premier skilled nursing facility, the only 5 star CMS rated facility in Bristol.

“We receive many compliments about our staff and their care and compassion,” said the administrator of the facility, Ray Wilkens. “We are committed to our customer’s experience and improvement in health.”

They are the only facility in the area with non-invasive open ventilation therapy available for COPD patients. The Pines has clinicians that round in the facility with specialties in respiratory and cardiac conditions. They also work extensively with most insurances and workers compensation cases.

“It is our mission to provide our residents and their families with superior care delivered by staff dedicated to the principles of kindness, compassion, service, and excellence in an environment where individuality, dignity, and value of those who are served, as well as those who serve, is nurtured and appreciated. We believe that life, at all stages and with all of its challenges, is a precious gift to be shared and celebrated. It is our privilege to participate in the lives of our residents, their friends and families by offering them not only physical but emotional care, comfort, and support,” their website says.

They provide long term and respite care placement should someone need a short-term solution for care of a loved one. They are available seven days a week and offer physical, occupational and speech therapy on their Passport branded rehabilitation unit. The amenities they offer include, but are not limited to, on-site barber and beauty shop, a large outdoor courtyard and semi private and private rooms available with a dining menu option that is always available for increased choices.

They also offer arts and crafts, community trips, cooking and baking groups, gardening and outdoor activities and religious services.

They have received multiple awards, including a 5 Star quality rating on Nursing Home Compare, a rating that is given by the Centers for Medicare and Medicaid Services.

They were also recognized by U.S. News and World Report as one of the “Best Nursing Homes” in the United States with the highest possible five star rating.

They also received a “Customer Experience Award – 2016” from Pinnacle Quality Insights demonstrating the center’s commitment to the four pillars of their mission statement: kindness, compassion, service and excellence.

To add to their achievements, they were voted the Bristol Press’ Reader Polls Best of 2016 and 2017 for best rehabilitation center, best senior care facility, best skilled nursing facility and best retirement home.

Wilkens has been an administrator for 10 years. Prior to working at the Pines at Bristol, he was a paramedic and respiratory therapist. He said, “it’s great to work close to home and in a community that he is familiar with.”

The Pines at Bristol is also an affiliate of the National Health Care Associates, a leader in short-term rehabilitation and skilled nursing care services throughout the Northeast. National Health Care’s signature “Passport Rehabilitation” program was specifically designed to meet the needs of individuals requiring a short-term rehabilitative stay following a surgical procedure or an acute medical episode.

“The facility is working hard to stay abreast of the latest technologies that enable us to improve patient’s lives. We are working with area hospitals and home care agencies to provide excellent outcomes in the patient’s we serve,” WIlkens says when talking about the future of the Pines at Bristol.



Posted in The Bristol Press, General Business, on Tuesday, 25 February 2020 16:35. Updated: Tuesday, 25 February 2020 16:37.